Allround Trainee

The venue

Located in Amsterdam-Noord, just a stone’s throw away from the city center (15 min), our 14-room boutique hotel and restaurant De Mark, in collaboration with Michelin-star chefs Richard van Oostenbrugge and Thomas Groot, offer a great place to work in one of the most beautiful spots known to The Netherlands. Low-key yet the place to be for both guests and team members alike. Don’t take our word for it, find out for yourself. We promise, the views will never get boring.

Who we are

We are an independent hotel with restaurant, and proud to be part of Aedes, an Amsterdam based property investor and hospitality company. How do we relate? Well, in short Aedes creates places that tell a unique story and have positive impact. Be it an office, a home or in our case a hotel. In Durgerdam we believe in relaxed hospitality where everyone feels welcome and can be themselves. A feeling of genuinely being cared for, carefully crafted by the art of anticipation. Here questions are always met with possibilities. ‘No’ does not exist in our dictionary and we like to go the extra mile for a smile, so that every experience is a memorable one. On top of that we try to do things a little better. Day in, day out, while having fun.

The Training

You will get an all-round training in F&B and Rooms service as our team members are service team members, you might call us "hybrid". Working 4 days a week, you will cover all parts of the business, from serving the coffee in the morning, supervising Housekeeping, checking-out and checking-in guests to creating the full F&B experience with focus on wine knowledge and pairing.

You will learn the systems, the steps of service and develop your product knowledge across the service operations in a restaurant and hotel.

The Role

Imagine getting on your (electric) bike and enjoying a great (15 minute) scenic ride to one of the most beautiful villages of the Netherlands. Once you arrive in Durgerdam, you prepare yourself for the day by having a nice cup of tea or coffee (freshly ground, the good stuff). After your moment of ‘me-time’, you join your team for the daily briefing and let the day begin. You start welcoming guests into the restaurant, help them with recommendations and serve them delicious food and drinks. You even engage in some storytelling conversation about the history of the location and make sure that the guests have a unique dining experience. During service you have eyes and ears everywhere. In the corner of your eye, you see that a guest just walked-in to check-in to their hotel room and you walk over to help them get settled in. We are hybrid like that. As time flies when you’re having fun, the service has ended and its already time to enjoy that great bike ride back home. Curious what tomorrow will bring.

Main Duties

Ensure guests receive great, personalized service and create memorable moments for all guests.
Work along our team of chefs, helping to develop the menu.
Have good knowledge of the food and drinks we serve. We will help you learn everything you need.
Check-in hotel guests, show them around the hotel and help them with any info they need of the surroundings.
Make sure there is a smooth guest experience form the moment they walk in, until the moment they leave (…and when they come back).
Inspect rooms for cleanliness and standars.
You in a nutshell
You bring your own personality to work and you share our passion for excellence. You have an eye for detail and like focusing on the quality. You enjoy welcoming new people into our world and hearing their story. You don’t shy away from the serious issues, but you also want everyone to have a good time. You love to discover new things and have the know-how to adapt when necessary. You hold sustainability and hospitality close to your heart.

Requirements

You are passionate about service and hospitality.
Eligable to work in the Netherlands.
You are fluent in English, additional languages are a plus.

What’s in it for you?

Fixed term internship (38hrs. 4 days a week).
€750 internship compensation.
Travel compensation.
Free parking.
Housing opportunities (subject to availability).
Steep learning curve, possibilities to grow with us in our other upcoming restaurants and hotels.
Opportunity to work for a new hotel brand with other projects in the pipeline.
Healthy and fresh food and great coffee.
You will receive all round trainings like barista, cocktail making, wine pairing and host and reception work to expand your knowledge.